Synthetic customer support tickets at full ticket grain. 47 agents across 3 pods, 10 categories, 60 knowledge-base articles, ~25,400 tickets over 12 months.
Files
Markdown files open in the browser. Data files download directly.
Markdown
README.md
2.7 KB
Markdown
SCHEMA.md
3.7 KB
CSV
agents.csv
1.6 KB
CSV
articles.csv
3.6 KB
CSV
categories.csv
523 B
CSV
pods.csv
154 B
CSV
tickets.csv
2.8 MB
Start with README.md for purpose and limitations, then use SCHEMA.md for field definitions.